Managed IT Services
Managed IT Services from Median IT are designed to help your business gain a competitive advantage.
We can provide a wide range of services which include Cloud Managed Services, Backup as a Service (BaaS), Disaster Recovery as a Service (DraaS) and Network Security. We also offer specific Hotel IT Support services including Hotel PCI compliance and Hotel CCTV.
And if a site visit is needed for onsite business support, our expert IT services team can reach you quickly from our London headquarters. They are on standby 24x7x365 so you don’t have to wait for business hours to call on us.
Managing your company’s IT requirements means more than just dealing with problems and downtime. Implementing new technology and optimising efficiency can help your business to gain a competitive advantage and achieve greater success.
Outsourcing IT Services to Median IT means that you can hand your IT requirements over to our friendly and experienced technical team. They’ll be on hand 24x7x365 to answer queries, deal with issues and deliver measurable improvements to the performance of your IT network.
You’ll enjoy the benefits of having your own expert IT department but at a lower cost than recruiting and employing in-house staff. And with Median IT looking after the technical side of your business, that gives you the freedom to concentrate on the areas that need your own attention.
Benefits of Managed IT Services
Unlimited IT Support
Our experienced IT Services team will be ready to respond to any issues, whenever you need us, every day of the year. We provide 24x7 Managed IT Services to maximise efficiency and drive continuous service improvement.
Infrastructure Management
Your contract will establish a defined service level agreement that is tailored to your company’s particular requirements. So there will be no need to worry about unexpected service costs or emergency replacements for hardware.
Business Continuity
We’ll keep your business running with our proactive monitoring service, remote backups and one-click recovery. In many cases, you won’t even know that there has been a problem.
Control IT Costs
As your business grows, your IT Systems needs will grow too. Outsourcing to a Managed IT Support company like Median IT will allow you to easily scale your infrastructure up or down with nothing more than a simple discussion needed.
Pro-active Remote Monitoring
Proactively monitoring your IT Systems using our Remote Network Monitoring system means that we can resolve many technical issues before they have a chance to affect your business operations.
End User Support
Our Managed IT Services ensure that your staff have access to unlimited remote IT Support and assistance. So whether they have a software issue or a problem with their hardware, it will be quickly resolved to minimise loss of performance.
IT Audits
Our IT Services specialists will carry out a comprehensive initial audit of your hardware and software systems. We’ll then review your IT systems on a quarterly basis to ensure efficiency, compliance and growth readiness.
Increased Efficiency
Outsourcing IT Services requirements allows you to keep track of your IT costs and makes budgeting simpler. You’ll pay only for what you need, whether that’s due to increasing or decreasing staff levels or a specific IT project.
