World-Class
Hotel IT Support
We know that Hotel IT Systems are highly complex. With 15 years of experience working with different range of hotels, we can fix your IT issues quickly and ensure that your team remains happy, productive and focused on providing your guests with exceptional experience.
Our experienced, knowledgeable and friendly technical team are on hand 24×7, 365 days all round the year to provide your hotel IT Support and deal with all of your technical needs, including liaising with your other technology suppliers
Single point for all Hotel IT Support
Your guest experience is intricately woven with technology, threading its way from the very first booking, continuing seamlessly through check-in, and extending to the utilization of hotel amenities such as WiFi, telephones, dining establishments, and conference suites. Encompassing all your technological requisites, our full stack Hotel IT support for hotels ensures uninterrupted operation around the clock, propelling your hotel towards constant progress and happy guests.
Benefits of our
Hotel IT Support​
We provide hotels reliable IT Infrastructure backed by experienced and responsive technical team for all your Hotel IT support, allowing you to protect your brand and revenue, while you engage your guests with bespoke experience.
24x7 Service Desk
We know hotels are 24/7 business and therefore our Support Desk operates 24 hours a day, 7 days a week, 365 days a year. This is because we understand that even a little downtime can negatively impact your hotel operations. Therefore, no matter what time you call on us, we are here when you need us
Remote Monitoring
We monitor your Hotel IT Systems Round-the-Clock to identify potential issues with your systems or network. Our world class remote monitoring system will identify and in most cases mitigate issues even before they happen.
Help and Advice
With constant changes, technology can at time become tricky. We’re always there for a friendly discussion about options and features if you need us.
Loan Equipment
We go beyond our client's expectations. That is why, we stock spare equipment and in the event of hardware failure, we will replace the hardware onsite with a temporary loan device.
Out of Hours Maintenance
We know hotels are 24/7 business, that is why we schedule your monthly server updates and patching tasks late nights or early mornings to avoid any interruptions. during your operational hours.
Security and Compliance
We provide additional services like Hotel PCI Compliance to ensure your hotel is compliant with data security laws, and avoid any negative consequences that may arise from a cyber attack.
End User Support
We will manage all your end user environment and provide 24/7 IT support to your team, ensuring security and stability while maximising uptime and employee productivity.
Reduce IT Costs
By outsourcing your Hotel IT Support to us, you enjoy 24/7/365 dedicated IT Support.. It is more cost effective compared to employing in-house IT team, as well as better support from highly experienced engineers.
Hotel IT Experts
We know hotels are busy and how frustration it can become when systems don't respond. That is why, we ensure you are connected to an experienced engineer every time you call, who will resolve majority of issues at first call.w Our engineers have in-depth knowledge of Hotel IT and Operations
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Hotel IT Solutions
Hotel CCTV
Hotel PCI Compliance
Hotel IT Projects
our
Hotel Technology Parners
