IT systems are a vital part of your business, from your hotel CCTV cameras and credit card processing to providing fast hotel WiFi solutions for your guests. Even a small problem could result in unhappy guests and bad online reviews, so who can you trust to look after your hotel IT services?
Here are just a few of the benefits of outsourcing Hotel IT Services:
Hiring an in-house team means increased salary and staff training costs as well as the cost of maintaining and upgrading your IT systems. And the risk of unexpected expenses can make budgeting even more difficult.
But outsourced Hotel IT support gives you a consistent monthly IT cost that is easy to factor into your budget planning. You’re not responsible for staff holidays, training or certifications and it’s also easier to plan ahead as your business grows.
Your hotel relies upon its IT systems 24 hours a day, 7 days a week. So when a problem crops up, you need to know that it will be resolved as quickly as possible.
By outsourcing your IT support requirements to Median IT, you will benefit from our 15+ years of industry experience. Our staff are continually improving their skills and knowledge so that they can identify and resolve any IT issues with as little impact as possible on your business.
A virus or malware attack could bring your hotel IT systems crashing to a halt. So it’s vital to have an IT support team who can make sure your systems are defended against attack and deal with any issues quickly.
A specialist IT solutions company will have the skills and experience needed to reduce the risk of a virus or malware attack. They’ll know what protection your IT systems need and when something does go wrong, they’ll know how to handle it.
They’ll also know how to implement a robust disaster recovery plan so that you can recover from any incident quickly.
It can be tricky to make sure that your business meets the requirements of data protection laws. Getting something like GDPR or PCI credit card compliance wrong can be a very costly mistake!
Outsourcing to an IT specialist means you can relax in the knowledge that your IT team is up-to-date with the latest requirements for PCI compliance, hotel CCTV cameras and GDPR amongst others.
As the owner or manager of a hotel, your guests are your top priority. You want to make sure that they enjoy the best possible experience during their visit.
Outsourcing your hotel IT solutions to a specialist like Median IT means you can leave any IT issues to our expert IT team. And that leaves you free to focus your valuable time and resources on the rest of your business.